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Fully connected

AI Voice Agent Integrated with CRM, WhatsApp & Workflows

Spoki Voice isn't an isolated voice bot — it connects with your CRM, workflows, WhatsApp, sales processes, and existing tools, so every call moves your business forward, not just the conversation.

Voice Fully Integrated with Your Business Ecosystem

The Challenge

Most voice agents are a dead end: they answer a call, and that's it. Nothing updates, nothing triggers, nothing connects to the rest of your stack — leaving your team to manually bridge the gap between the call and everything that should happen next.

How It Works

A call happens
Spoki Voice handles the conversation — inbound or outbound — like any AI voice agent would.
But it doesn't stop there
The AI is wired directly into your CRM, WhatsApp, sales workflows, and support tools, not sitting on top of them.
Data flows automatically
Contact records update, deals move stages, tickets get created — all without anyone touching a keyboard.
Voice becomes part of your operating system
Instead of a siloed channel, voice becomes one more input driving the same business processes as everything else.

Example Call

Spoki Voice

Fully connected

Hi, this is Spoki calling to confirm your appointment for Thursday at 3pm.
Yes, that works, thanks.
Great, confirmed. I've also updated your file and your account manager will see this in the CRM right away.

Business Impact

1
Voice channel, fully connected stack
0
Manual data entry after calls
Auto
CRM, WhatsApp & workflow updates
100%
Calls tied to business outcomes

Customization Options

Adapt Spoki Voice to your existing stack:

  • CRM and tool integrations
  • Trigger rules per call outcome
  • WhatsApp and workflow handoffs
  • Data fields synced per interaction
  • Multi-language support
  • Custom webhooks and API access

Try Spoki Voice for free

Discover how voice AI can transform your customer conversations.

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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