Real-time Updates
Send weather alerts, tour confirmations, and last-minute changes instantly. Keep travelers informed with WhatsApp's 100% message reach rate.
How It Works with Spoki
1. Automated Notifications
Spoki automatically sends booking confirmations, payment receipts, and important travel documents via WhatsApp as soon as they're available.
2. Weather & Alert Integration
Connect weather APIs and local alert systems to send real-time weather updates, travel warnings, and safety alerts to travelers.
3. Last-Minute Changes
When schedules change, Spoki instantly notifies affected customers and can automatically suggest alternative options or handle rescheduling.
4. Two-Way Communication
Customers can respond to updates, ask questions, or request changes directly in WhatsApp, creating a seamless communication channel.
Key Benefits
100% Message Reach
WhatsApp messages have a 98% open rate, ensuring your updates are seen.
Instant Delivery
Send critical updates immediately, not hours or days later via email.
Reduced No-Shows
Timely reminders and updates help reduce cancellations and no-shows.
Better Customer Experience
Proactive communication shows you care and keeps travelers informed.
Getting Started
- Set Up Spoki: Connect your WhatsApp Business API and configure Spoki's notification system.
- Configure Triggers: Set up automated triggers for booking confirmations, payment receipts, and document delivery.
- Integrate External Services: Connect weather APIs, alert systems, and your booking platform to Spoki.
- Create Message Templates: Design clear, informative message templates for different types of updates.
- Test & Launch: Test the notification system and launch to start keeping customers informed in real-time.
Ready to Keep Travelers Informed?
Start using Spoki today and ensure your customers always stay updated.
Get Started with Spoki