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100% reach

Real-time Updates

Send weather alerts, tour confirmations, and last-minute changes instantly. Keep travelers informed with WhatsApp's 100% message reach rate.

Real-time Updates

How It Works with Spoki

1. Automated Notifications

Spoki automatically sends booking confirmations, payment receipts, and important travel documents via WhatsApp as soon as they're available.

2. Weather & Alert Integration

Connect weather APIs and local alert systems to send real-time weather updates, travel warnings, and safety alerts to travelers.

3. Last-Minute Changes

When schedules change, Spoki instantly notifies affected customers and can automatically suggest alternative options or handle rescheduling.

4. Two-Way Communication

Customers can respond to updates, ask questions, or request changes directly in WhatsApp, creating a seamless communication channel.

Key Benefits

100% Message Reach

WhatsApp messages have a 98% open rate, ensuring your updates are seen.

Instant Delivery

Send critical updates immediately, not hours or days later via email.

Reduced No-Shows

Timely reminders and updates help reduce cancellations and no-shows.

Better Customer Experience

Proactive communication shows you care and keeps travelers informed.

Getting Started

  1. Set Up Spoki: Connect your WhatsApp Business API and configure Spoki's notification system.
  2. Configure Triggers: Set up automated triggers for booking confirmations, payment receipts, and document delivery.
  3. Integrate External Services: Connect weather APIs, alert systems, and your booking platform to Spoki.
  4. Create Message Templates: Design clear, informative message templates for different types of updates.
  5. Test & Launch: Test the notification system and launch to start keeping customers informed in real-time.

Ready to Keep Travelers Informed?

Start using Spoki today and ensure your customers always stay updated.

Get Started with Spoki

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

View all FAQs

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Real-time Updates - Instant Notifications | Spoki | Spoki