For Small & Medium Businesses

Ideal for SMB

Spoki's mission is to help millions of businesses communicate effectively with their customers throughout the entire customer journey.

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Our Mission

We believe that every business, regardless of size, deserves access to enterprise-level communication tools. Our mission is to empower millions of small and medium businesses to transform customer communication through WhatsApp and multi-channel messaging.

Perfect for Growing Businesses

Everything you need to scale your customer communication

Seamless & Standalone

Use Spoki as a complete standalone solution or integrate it seamlessly with your existing tools and CRM.

  • Quick setup in minutes
  • No technical knowledge required
  • Works with 4,000+ integrations

Easy to Scale

Start small and grow at your own pace. Our flexible pricing adapts to your business needs.

  • Pay only for what you use
  • Unlimited team members
  • Grow without limits

Multi-Channel Communication

Reach your customers on their preferred channel: WhatsApp, SMS, Voice, and more.

  • WhatsApp Business API
  • SMS (One Way & Two Way)
  • Voice & RCS (coming soon)

Throughout the Entire Customer Journey

From first contact to post-sale support, Spoki helps you communicate effectively at every stage.

1

Acquisition

Capture leads with Click to WhatsApp ads, forms, and landing pages.

2

Engagement

Send automated campaigns, product catalogs, and personalized messages.

3

Support

Provide 24/7 customer service with AI agents and multi-operator live chat.

Ready to Transform Your Customer Communication?

Join thousands of SMBs already using Spoki to grow their business.

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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Spoki for SMB - Communicate Effectively with Your Customers | Spoki