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+40% revenue

Automated Upselling

Suggest add-ons and upgrades based on customer interests and behavior. Turn every booking into an opportunity to increase revenue.

Automated Upselling

How It Works with Spoki

1. Customer Behavior Analysis

Spoki analyzes customer conversations, preferences, and booking history to understand what they might be interested in.

2. Smart Recommendations

At the perfect moment in the conversation, Spoki suggests relevant add-ons like travel insurance, airport transfers, restaurant reservations, or activity upgrades.

3. Contextual Timing

The AI knows when to suggest upgrades - after a booking is confirmed, when discussing preferences, or when customers show interest in premium options.

4. Seamless Booking

Customers can add recommended services directly in the WhatsApp conversation, making the upselling process natural and non-intrusive.

Key Benefits

+40% Revenue Increase

Automated upselling can significantly boost average booking value.

Non-Intrusive Approach

AI suggests relevant options naturally, without being pushy or annoying.

Better Customer Experience

Customers appreciate helpful suggestions that enhance their travel experience.

Consistent Revenue

Automated upselling works 24/7, ensuring you never miss an opportunity.

Getting Started

  1. Set Up Spoki: Connect your WhatsApp Business API and configure Spoki's AI assistant.
  2. Define Upsell Products: List all add-ons, upgrades, and additional services you offer.
  3. Configure Recommendation Rules: Set up when and how to suggest each product based on booking type and customer profile.
  4. Test Scenarios: Test different customer journeys to ensure recommendations are relevant and timely.
  5. Monitor Performance: Track which recommendations convert best and optimize your upselling strategy.

Ready to Increase Your Revenue?

Start using Spoki today and see how automated upselling can boost your tourism business.

Get Started with Spoki

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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Automated Upselling - AI Revenue Growth | Spoki | Spoki