Traditional CRMs were built for data. Spoki is built for conversations powered by AI and designed to turn WhatsApp interactions into business growth.
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Conversations reveal intent, emotions, and timing. With CEM, every WhatsApp message becomes an opportunity understood by AI and connected across your entire customer journey.
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Spoki analyzes conversational signals like sentiment, purchase readiness and context, helping your business act at the perfect moment.
About I.C.O.N. I.C.O.N. D2 is a leading Spanish beauty and personal care eCommerce, specialized in professional haircare products (ICON) and 100% natural skincare brands such as Sublime Oils. With a strong digital-first approach, I.C.O.N. combines expert online advice with a multichannel marketing strategy to deliver a premium customer experience across Spain and the Balearic Islands. […]
Reental is the leading platform for the tokenization of real estate projects, combining the solidity of real assets with the liquidity and accessibility of blockchain. Since 2021, it has tokenized more than 100 projects worth over 80 million dollars across 4 continents, establishing itself as a European leader in assets under management and a pioneer […]
In the Italian pet care market, Bauzaar is not just an e-commerce store: it is a community of pet lovers that puts people (and their pets) at the center. To grow sustainably, the brand has combined Connectif (data and flow orchestration) and Spoki (messaging on WhatsApp), building personalized experiences along the entire journey, with relevant messages sent at the right time. Goals Strategy […]
What if you had an expert assistant working for you 24/7? That's Spoki AI. It's not just automation. It's intelligence that helps your business grow.
Spoki's AI sales agent can guide your customer from the first conversation through to checkout. It can tell your customers what you have in stock and even give advice on what to buy. It can also keep your customers updated on their delivery status.
Launch high-impact campaigns that cut through the noise. Re-engage potential buyers at the most crucial moments and get a clear view of your performance.
WhatsApp vs. EmailHey Marco, it's time for feedback! 🥳 How are you getting along with us? And there's something new, too: if you bring a friend to Spoki, you get a two-year commission. 🫂 Type in "Friend" now and find out more.
Marco, today is two years together! 🎉 We want to celebrate by giving you a free gift. Type in "Giveaway" and unwrap your 🎁
👋🏼 Hello Marco, I am your guide and virtual friend. Ready to discover our products together? Well, let's get started! 🤩
😉 Hey Marco, do you have any questions about our products? Ask me anything and I will solve any questions. Just type in "Details"
😍 Marco, there's an offer for you! Shop today and get an instant 10% discount on all our products. Type "Buy Now".
Set up a single inbox for your whole team to collaborate and give your customers the best experience.
2025 delivered. Big time. This was the year Spoki evolved into a Customer Experience Management (CEM) platform — purpose-built for WhatsApp-first businesses.Not a traditional CRM.Not just a messaging tool.And not AI bolted on top of conversations. In 2025, Spoki brought together WhatsApp, SMS, automation, and AI to help teams design, automate, and scale customer experiences […]
Sync your WhatsApp automations with spreadsheets — the simple way Why Google Sheets + Spoki just works With Spoki, you can interact with Google Sheets directly from your automations. No external tools. No connectors to maintain. No technical setup. Just a native Google Sheets step that lets you write and update data in real time. […]
The future is conversational. The challenge? The spike in requests during the holidays. During Black Friday, Cyber Monday, and Christmas, contacts increase exponentially. If you don’t answer immediately, you lose sales, trust, and your team’s precious time. The practical solution is a dedicated AI assistant: a Santa Bot that works 24/7, responds with a holiday […]
Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.
With Spoki, you can:
• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows
• Manage customer support: Multi-operator team management with ticketing system and conversation routing
• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp
• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates
• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7
• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools
Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.
The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:
WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support
WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels
We have different plans suitable for various needs. Visit the Pricing page for updated details.
Yes, Spoki usually offers a trial period or a free plan to test the platform.
Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.
Native Integrations:
• E-commerce: Shopify, WooCommerce, PrestaShop, Magento
• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign
• Marketing: Mailchimp, Google Sheets
• Payment: Stripe, PayPal
• Support: Zendesk
Via Zapier/Make:
Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API
Webhooks & API:
Full REST API for developers to build custom integrations.
Receive 5 euro free credit now!
+98%
Open Rate
+60%
Interaction Rate
+30%
Sales
Help your business grow with an always on AI assistant. Guide your contacts through every step of the customer journey.
It’s super easy to use and there is no need to touch a line of code.
