Automated Upselling
Suggest add-ons and upgrades based on customer interests and behavior. Turn every booking into an opportunity to increase revenue.
How It Works with Spoki
1. Customer Behavior Analysis
Spoki analyzes customer conversations, preferences, and booking history to understand what they might be interested in.
2. Smart Recommendations
At the perfect moment in the conversation, Spoki suggests relevant add-ons like travel insurance, airport transfers, restaurant reservations, or activity upgrades.
3. Contextual Timing
The AI knows when to suggest upgrades - after a booking is confirmed, when discussing preferences, or when customers show interest in premium options.
4. Seamless Booking
Customers can add recommended services directly in the WhatsApp conversation, making the upselling process natural and non-intrusive.
Key Benefits
+40% Revenue Increase
Automated upselling can significantly boost average booking value.
Non-Intrusive Approach
AI suggests relevant options naturally, without being pushy or annoying.
Better Customer Experience
Customers appreciate helpful suggestions that enhance their travel experience.
Consistent Revenue
Automated upselling works 24/7, ensuring you never miss an opportunity.
Getting Started
- Set Up Spoki: Connect your WhatsApp Business API and configure Spoki's AI assistant.
- Define Upsell Products: List all add-ons, upgrades, and additional services you offer.
- Configure Recommendation Rules: Set up when and how to suggest each product based on booking type and customer profile.
- Test Scenarios: Test different customer journeys to ensure recommendations are relevant and timely.
- Monitor Performance: Track which recommendations convert best and optimize your upselling strategy.
Ready to Increase Your Revenue?
Start using Spoki today and see how automated upselling can boost your tourism business.
Get Started with Spoki