Integrate WhatsApp with Webhook for Advanced Synchronizations

Optimize your workflow and improve interaction with your customers.

Timely communications

Webhooks transform communications on WhatsApp, allowing companies to respond immediately to events, ensuring timely and relevant responses.

Personalized automations

Through webhooks, Spoki automates interactions by sending notifications or automatic messages based on specific events. This not only personalizes the customer experience but also makes it scalable.

Integration with your Business Systems

The use of webhooks enables seamless integration between Spoki and various business systems, such as CRM and e-commerce platforms, synchronizing data and interactions in real-time for efficient management of each customer.

Improved Operational Efficiency

By automating responses and actions via webhooks, companies can reduce the time spent on manual communication management, allowing teams to focus on more strategic tasks.

Improved Customer Engagement and Loyalty

Real-time updates and personalization offered by webhooks significantly improve customer engagement, increasing their satisfaction and loyalty.

Data-Driven Decisions

Webhooks provide real-time data on customer interactions, offering companies valuable insights to optimize communication and service strategies.

Responsiveness and Real-time Updates

Thanks to the ability of webhooks to send instant information, companies can keep customers constantly updated, improving the quality of service.

Workflow Automation

Webhooks allow you to automate numerous internal processes, from inventory management to new order notifications, reducing the need for manual intervention and improving efficiency.

Real-time information

With webhook integration, critical information is transferred instantly between systems, eliminating delays and ensuring that businesses can act based on up-to-date data.

Increased Efficiency

By reducing work duplication and automating data transfer, webhooks improve operational efficiency, allowing teams to dedicate themselves to higher-value initiatives.

Configuration and Implementation

Webhooks require technical skills to be configured, but once set up, they offer an efficient and automated method for keeping systems synchronized and up-to-date.

What can you do with Spoki WebHooks?

Spoki's integration with WebHooks opens up new possibilities for automating and personalizing communications on WhatsApp, making business processes more efficient and significantly improving the customer experience.

Configuration | Integrate Spoki with an external system via a Webhook step in the automation that calls an API you provide

You will receive the webhook only for contacts that enter that specific automation.

Actions to take on the Spoki dashboard:

Click on "Automations" in the menu;
Go to the top right on the "New" button;
Name your Automation and click "Save";
Press the "Add Start step" button and select one;
Click on "Add your automatic action" at the bottom;
In "Message type", select "Send Webhook";
Enter the "Delivery URL" and press "Add";
Press "Save".