Stripe

Integrate WhatsApp with Stripe for Enhanced Payment Processing

The integration between Stripe and WhatsApp via Spoki creates a powerful payment communication ecosystem. Automate payment confirmations, handle subscription notifications, and provide real-time transaction updates to deliver a superior customer experience.
Stripe's developer-friendly payment infrastructure combined with Spoki's WhatsApp automation enables businesses to create seamless, instant communication flows for all payment-related events.

1. Real-Time Payment Notifications

Instantly notify customers when payments are processed, failed, or require action. Real-time WhatsApp notifications keep customers informed and reduce payment-related support inquiries.

2. Subscription Lifecycle Management

Manage the entire subscription lifecycle with automated WhatsApp communications. From trial starts to renewals and cancellations, keep subscribers informed at every stage.
  • Trial starting and ending reminders
  • Upcoming renewal notifications
  • Successful subscription charges
  • Plan upgrade or downgrade confirmations
  • Cancellation and reactivation updates

3. Smart Invoice Delivery

Deliver invoices and payment requests directly via WhatsApp for faster payment collection. Include secure payment links that customers can use with one tap.
  • Automatic invoice delivery upon creation
  • Payment due reminders
  • Overdue invoice notifications
  • One-click payment link integration
  • Receipt delivery after payment

4. Checkout Session Support

Enhance Stripe Checkout with WhatsApp communication. Send cart reminders for abandoned checkouts and confirmation messages for completed purchases.
  • Abandoned checkout recovery
  • Purchase confirmation messages
  • Order summary delivery
  • Shipping information requests
  • Cross-sell and upsell messages

5. Customer Portal Integration

Connect Stripe's Customer Portal with WhatsApp for seamless self-service. Notify customers about available actions and guide them through payment management tasks.

Configuration | Connect Stripe with Spoki

Setting up the Stripe and Spoki integration enables powerful payment automation. Follow these steps to get started.
  1. Connect your Stripe account to Spoki via API keys
  2. Configure Stripe webhooks to send events to Spoki
  3. Map Stripe events to WhatsApp message triggers
  4. Create message templates for each notification type
  5. Set up customer phone number collection in Stripe
  6. Test the integration with test mode transactions

Best Practices

  • Use Stripe metadata to store customer WhatsApp numbers
  • Set up appropriate retry logic for failed payments
  • Include clear action buttons in payment reminders
  • Monitor webhook delivery success rates

Elevate your Stripe payments with WhatsApp

Create a seamless payment experience with instant WhatsApp notifications for all Stripe transactions.

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Need help setting up your Stripe integration? Our team is here to help.

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

View all FAQs

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Receive 5 euro free credit now!

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