Back to Use Cases
Settore:🍎Alimentari e SupermercatiCambia settore
🤖
Support

Food FAQ Automation

Create a flow to automate responses to common questions about menu, hours, and reservations.

Food FAQ Automation

The Challenge

Staff answers the same questions about hours, menu, allergens, and reservations. This time could be dedicated to guests in the room.

How It Works on WhatsApp

Interactive Menu
Customer selects their question category from buttons.
Automatic Response
Automation immediately provides the requested information.
Deep Dive
For specific requests, they can request human assistance.
Conversion
Each interaction can lead to a reservation or order.

Example Conversation

Business Impact

-70%
Manual requests
24/7
Active support
5s
Response time
+20%
Conversions

Customization Options

Adapt automation to your venue:

  • Opening hours
  • Menu and prices
  • Allergen info
  • How to reach us
  • Reservations
  • Takeout and delivery

Ready to Automate?

Reduce workload and improve service.

Try Spoki for Free

No credit card required

I accept the General Terms and Conditions and the processing of personal data related to the use of the Services pursuant to the Privacy Policy. *

I accept specific articles of the Client Agreement, the GDPR Data Processing Agreement, and the General Terms and Conditions. *